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Service de retrait disponible à PetMax Hamilton - Retail Location
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Product Details
Informations
Product Benefits
If you have any questions, you are always welcome to contact us.
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We offer free local delivery on orders over $30 and free national shipping on orders over $89. Most orders ship the same business day, or the next business day if placed after 12pm.
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Check out our FAQs page for quick answers to common questions. If you’re unable to find what you’re looking for, you can easily submit a support ticket right from the FAQs page. We’re here to help!
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PetMax.ca is a family-owned and operated Canadian business proudly serving pet lovers for over 30 years. We offer fast, free shipping, competitive pricing, and a wide selection of premium pet products for dogs, cats, and more.
Have questions? Check out our FAQs page for answers about shipping, returns, local delivery, and more. If you still need help, you can easily submit a support ticket right from the FAQs page. We’re happy to help!
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Contact Us
Need to get in touch? We’re here to help!
📧 Email: support@petmax.ca
Our email support team can provide the most comprehensive assistance with your questions and typically responds within 1 business day.
📞 Phone: 905-388-6422
This connects to our retail store, where our team can assist with basic information.
FAQs
Please read our FAQs page to find out more.
Does PetMax offer free shipping?
Yes, PetMax offers free shipping on orders over $30 for local deliveries and orders over $89 within eligible regions in Canada. Visit our Shipping Policy for more details on delivery options and regions we cover.
What payment methods does PetMax accept?
We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, Shop Pay and other popular payment options. Our website uses industry-leading encryption and secure payment gateways to protect your personal and financial information while optimizing for a smooth, easy checkout experience.
Does PetMax offer curbside pickup or local delivery?
Yes! We provide convenient curbside pickup at our Hamilton location and local delivery with free shipping over $30 for customers within select Hamilton and Burlington postal codes.
Is PetMax a Canadian-owned and operated business?
Yes, PetMax is proudly Canadian-owned and family-operated, with our headquarters in Hamilton, Ontario. We’ve been serving pet lovers across Canada since 1993 with a focus on quality and affordability.
Can I return or exchange products purchased from PetMax?
Absolutely! We offer a hassle-free return and exchange policy within 30 days of purchase.